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Privacy policy

This is a translation of the privacy policy of Vivirse OÜ, published in Spanish on vivirse.com. If the two differ, the Spanish version prevails. Read the original in Spanish

Whenever we need information from you, we will always ask you to provide it voluntarily and expressly. The data collected through the data collection forms on the website or by other means will be incorporated into the processing systems of VIVIRSE OÜ.

This entity will process the data confidentially and solely for the purpose of providing the requested services, with all the legal and security guarantees imposed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and by Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.

Who is responsible for processing your data?

  • The controller is VIVIRSE OÜ
  • Registry code: 14837888
  • Address: Rannaku pst 12, Nõmme linnaosa, Harju maakond, Tallinn 10917, Estonia
  • Email: info@vivirse.com

For what purpose do we process your personal data?

At VIVIRSE OÜ we process the information provided by data subjects fairly, lawfully and transparently, in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.

If you are a CUSTOMER or USER, we will process the following categories of personal data:

  • Identification data (first name, surname, ID number…)
  • Contact data (email, WhatsApp…)
  • Bank data (account number, bank card…)
  • Other data (provided by the data subject in open forms or communications)

We process your data in order to:

  • Manage the services, information and/or products requested.
  • Send communications of interest (if the data subject has given due authorisation).
  • Comply with the legal obligations applicable to the controller.

If you are a SUPPLIER of our company, we will process the following categories of personal data:

  • Identification data (first name, surname, ID number…)
  • Contact data (email, WhatsApp…)
  • Bank data (account number, invoicing…)
  • Other data (provided by the data subject in open forms or communications)

We process your data in order to:

  • Carry out administrative, accounting and tax management.
  • Monitor and control the business relationship.
  • Comply with the legal obligations of companies.

Am I obliged to provide personal data?

VIVIRSE OÜ will only request the data strictly necessary for the purpose for which they are collected; if they are not provided, the requested service cannot be provided.

How long will we keep your data?

The personal data provided and obtained during the relationship between the data subject and VIVIRSE OÜ will be kept for a maximum of 5 years from the last confirmation of interest, or for as long as a legal provision requires, in which case they will be kept duly blocked and deleted when no longer necessary.

What is the legal basis for processing your data?

In accordance with Article 6.1 of Regulation (EU) 2016/679 of 27 April, we inform you that the legal basis for processing your data is as follows:

  • the data subject has given consent to the processing of their personal data for one or more specific purposes, and/or
  • processing is necessary for compliance with a legal obligation to which the controller is subject, and/or
  • processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Who will your data be disclosed to?

The data processed by VIVIRSE OÜ may be disclosed to third parties when required by law.

VIVIRSE OÜ also works with service providers to whom data must be disclosed in different business areas (administration, accounting, tax, marketing, employment…). The relationship with these companies is governed by Article 28 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April (GDPR). The data accessed by these companies will only be used for the necessary business purpose and will not be kept for any further purpose.

What are your rights when you give us your data?

Anyone has the right to obtain confirmation as to whether or not VIVIRSE OÜ is processing personal data concerning them.

Data subjects have the right to access their personal data, and to request the rectification of inaccurate data or, where appropriate, their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only keep them for the exercise or defence of claims. Users may also object to the processing of their data. VIVIRSE OÜ will stop processing the data, except for compelling legitimate grounds or the exercise or defence of claims.

Users may write to VIVIRSE OÜ at the controller’s address, or by email to the address given at the top of this Policy, enclosing a copy of their identity document, at any time and free of charge, to:

  • Withdraw the consents given.
  • Obtain confirmation as to whether or not personal data concerning them are being processed.
  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Request the erasure of their data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Obtain the restriction of the processing of their data when any of the conditions provided for in data protection legislation are met.
  • Request the portability of their data.
  • Contact the Data Protection Officer (DPO) of VIVIRSE OÜ.
  • Lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the rights granted to them by the applicable data protection legislation have been infringed.

VIVIRSE OÜ applies the security levels required by the aforementioned personal data protection legislation and other applicable regulations. These security levels are mandatory for the entities that access our information under a contractual relationship and/or provision of services, in application of Article 28 of Regulation (EU) 2016/679 (GDPR).

However, it accepts no liability for damage arising from alterations that third parties may cause to the user’s computer systems, electronic documents or files.

Cookies may be used while the website’s services are provided. Cookies are files of personal information stored on the user’s own device. Users can set their browser to prevent cookies from being created or to be warned when they are. Please see our cookie policy through the link on the vivirse.com website.

If you choose to leave our website through links to websites that do not belong to our organisation, VIVIRSE OÜ will not be responsible for the privacy policies of those websites or for the cookies they may store on the user’s computer.

Our email policy is to send only communications that you have asked to receive.

If you prefer not to receive these messages by email, we will offer you in them the possibility of exercising your right to cancel and opt out of receiving these messages, in accordance with Title III, Article 22 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce.